This Privacy Policy explains how ne999 ("the Platform", "we", "us", "our") collects, processes, stores, shares, and protects personal data submitted by or collected from registered players and visitors ("you", "your") in connection with your use of ne999.club and all associated gaming and betting services.
We take your privacy seriously. As a Pakistani player on ne999, you have the right to know exactly what data we hold about you, why we hold it, and how it is used. This document sets that out clearly and completely.
Six core data-protection principles that govern how ne999 handles every piece of information you share with us.
All personal data stored on ne999 servers is protected by 256-bit SSL encryption in transit and AES-256 encryption at rest. Access to player data is restricted to authorised ne999 personnel on a strict need-to-know basis. Security audits are conducted on a regular schedule.
ne999 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely for the purposes described in this Privacy Policy — operating the platform, processing payments, and complying with legal obligations.
Data collected by ne999 is used only for the specific purposes declared at the time of collection or as described in this Policy. We do not repurpose your data for unrelated activities without first obtaining your explicit consent where required.
ne999 maintains a clear record of what personal data it holds, why it holds it, and for how long. This Privacy Policy is updated whenever our data practices change, and players are notified of material changes via email or platform notification before those changes take effect.
You retain meaningful control over your personal data on ne999. You may request access to, correction of, or deletion of your data at any time by contacting ne999 support. Marketing communications are opt-out at any time through your account settings panel.
ne999 collects only the personal data that is strictly necessary for the operation of the platform, fulfilment of legal obligations, and delivery of a safe and personalised gaming experience. We do not collect data speculatively or beyond what our declared purposes require.
ne999 ("the Platform", "we", "us") is the data controller responsible for the personal information collected through ne999.club and all associated subdomains, mobile-optimised pages, and gaming services. ne999 operates under international gaming licensing standards and is committed to handling player data in accordance with applicable data protection principles.
For all data-related enquiries , questions, or requests, you may contact the ne999 Data Protection team via the contact details set out in Section 14 of this Policy.
Note: By registering an account with ne999 or continuing to use the ne999 platform after this Policy has been updated, you acknowledge that you have read and understood how your personal data is processed as described herein.
ne999 collects personal data in the following categories:
2.1 Registration & Identity Data. When you open a ne999 account, we collect your full name, date of birth, gender, residential address (including city — for example, Karachi, Lahore, Islamabad, or Faisalabad), email address, and mobile phone number. This data is required to create and verify your account.
2.2 Identity Verification Data. To comply with our Know Your Customer (KYC) obligations and age verification requirements, we may request and store copies of government-issued identity documents, such as your CNIC (Computerised National Identity Card), passport, or driving licence. Biometric data extracted solely for identity verification may also be processed.
2.3 Financial Data. We collect information relating to your PKR deposits and withdrawals, including your JazzCash or EasyPaisa mobile wallet number, HBL or UBL bank account details where provided, transaction amounts, timestamps, and payment method identifiers. We do not store full bank account passwords or card PINs.
2.4 Gaming & Betting Activity Data. ne999 records your gaming history including games played, bet amounts placed in PKR, game outcomes, bonus usage, session durations, and any self-imposed responsible gaming limits you have set.
2.5 Technical & Device Data. We automatically collect your IP address, device type and operating system, browser type and version, screen resolution, and referring URL when you access ne999.club. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communications Data. If you contact ne999 support via live chat or email, we retain records of those communications including timestamps, chat transcripts, and any attachments you provide. These records are used for quality assurance, dispute resolution, and regulatory compliance.
2.7 Marketing Preferences. Where you have opted in to receive promotional communications from ne999, we record your preferences, the communications sent to you, and your engagement with those communications (e.g. whether a bonus notification was opened).
ne999 collects personal data through the following channels:
ne999 processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Identity data, contact details, login credentials |
| Age & identity verification (KYC) | CNIC / passport, date of birth, full name |
| Processing PKR deposits & withdrawals | Financial data, payment method identifiers |
| Delivering gaming & betting services | Gaming activity data, device data, session data |
| Fraud prevention & security monitoring | IP address, device data, transaction patterns |
| Responsible gaming management | Gaming activity, self-exclusion requests, deposit limits |
| Customer support & dispute resolution | Communications data, account data, transaction history |
| Marketing & promotions (opt-in only) | Contact details, gaming preferences, marketing preferences |
| Regulatory & legal compliance | All categories as required by applicable obligations |
| Platform analytics & improvement | Technical data, aggregated usage data (anonymised where possible) |
ne999 relies on the following legal bases when processing your personal data:
ne999 does not sell your personal data. We share data only in the following limited circumstances:
6.1 Payment Processors. To process PKR deposits and withdrawals, we share the minimum necessary financial and identity data with our integrated payment partners — JazzCash, EasyPaisa, HBL, UBL, SadaPay, and USDT TRC20 processors. These partners are contractually bound to handle your data solely for payment processing purposes.
6.2 Game Software Providers. ne999 integrates games from Evolution Gaming, Pragmatic Play, and other licensed studios. These providers may receive anonymised session data necessary to operate their game engines. They do not receive your name, CNIC, or financial details.
6.3 Identity Verification Providers. Where third-party KYC services are used for document and age verification, we share the identity documents you submit for that specific verification purpose only.
6.4 Fraud Prevention & Security Services. We may share IP addresses, device identifiers, and risk signals with fraud prevention partners to protect the ne999 platform and its player community from abuse, multi-accounting, and financial crime.
6.5 Legal & Regulatory Authorities. ne999 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law, a valid legal order, or to protect the rights and safety of ne999 and its players.
Important: ne999 will never share your personal data with third-party advertisers, data brokers, or unaffiliated companies for their own commercial purposes without your explicit consent.
ne999 retains your personal data for as long as your account remains active and for a defined period thereafter, in line with our legal and regulatory obligations:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, the data is isolated and protected from further processing until deletion can be completed.
ne999 implements a layered approach to data security to protect your personal information against unauthorised access, disclosure, alteration, or destruction:
Despite these measures, no online platform can guarantee absolute security. You are responsible for keeping your ne999 login credentials confidential. If you suspect your account has been compromised, contact ne999 support via live chat immediately.
ne999 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse usage patterns. The categories of cookies we use are:
You can manage your cookie preferences at any time through your browser settings. Note that disabling functional or analytics cookies may affect your ne999 experience. Disabling strictly necessary cookies will prevent the platform from operating correctly.
As a ne999 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact ne999 support via live chat or email at [email protected].
Right to Access: You may request a copy of all personal data ne999 holds about you. We will respond within 30 days of receiving a verified request.
Right to Rectification: If any personal data ne999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Many details can be updated directly in your ne999 account settings.
Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data. Note that ne999 may be legally required to retain certain data — such as financial transaction records and KYC documentation — for regulatory compliance periods, and erasure requests for such data may not be fulfilled in full until those periods have elapsed.
Right to Withdraw Consent: Where ne999 processes your data on the basis of consent (e.g. marketing emails), you may withdraw that consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
ne999 does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adult users who meet the minimum age requirement of 21 years. All registration attempts are subject to age verification, and accounts found to belong to underage individuals are immediately closed and all associated data is deleted, except where retention is required for legal or compliance purposes.
If you believe that ne999 has inadvertently collected data from a person under the age of 21, please contact us immediately at [email protected] and we will take prompt action to investigate and remediate.
ne999 may transfer your personal data to servers or third-party service providers located outside of Pakistan, including but not limited to jurisdictions where our gaming software providers and infrastructure partners operate. Where such transfers occur, ne999 ensures that appropriate safeguards are in place — including data processing agreements, standard contractual clauses, or equivalent protections — to maintain the level of data protection described in this Policy.
Your personal data will never be transferred to a third country or international organisation without appropriate safeguards, and ne999 will not process your data in a way that is inconsistent with the purposes set out in this Policy merely by virtue of an international transfer.
ne999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email to the address on file or via a prominent notice on the ne999 platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how ne999 protects your personal information. Continued use of the ne999 platform following notification of changes constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how ne999 handles your personal data, please contact the ne999 Data Protection team through any of the following channels:
ne999 commits to acknowledging all data-related requests within 72 hours and providing a substantive response within 30 days. If you are not satisfied with ne999's response to a privacy complaint, you have the right to escalate the matter through the appropriate regulatory channels in your jurisdiction.
Response Commitment: ne999 treats all privacy requests with urgency. Whether you are a player in Karachi, Lahore, Islamabad, or anywhere else across Pakistan, your data rights are taken seriously and every request is reviewed by a trained member of our Data Protection team.
Your ne999 account gives you direct control over the personal data and preferences we hold for you — no support ticket needed for most changes.
Change your contact details, address, or communication preferences directly from your ne999 account settings panel at any time without contacting support.
Unsubscribe from ne999 promotional emails and bonus notifications in one click from your account notification settings. Takes effect immediately.
Submit a data access request via ne999 live chat or email to receive a full copy of the personal information we hold on your account within 30 days.
Request full account closure and data deletion via ne999 support. Regulatory retention requirements may apply to certain financial and KYC records for a defined period.
Join over two million Pakistani players who trust ne999 with their personal data. Our platform is built with security and transparency at its core — from Karachi to Islamabad, your information stays safe.
Create Your ne999 Account Explore ne999 Casinone999 is committed to providing a safe gambling environment for all Pakistani players. The platform is strictly for adults aged 21 and above. Gambling is entertainment — it carries financial risk and is not suitable for everyone. If gambling is affecting your wellbeing or finances, please use the responsible gaming tools available in your ne999 account settings, including deposit limits, session reminders, and self-exclusion.
For full details on ne999's player protection measures, visit our Responsible Gaming page. Play within your means. 21+ only.